Fraud frenzy

Automated teller and automated banking machines (ATMs in the U.S. and ABMs in Canada) are the main sites of crime. Card withholding is most common: thieves apply an adhesive substance that traps ATM cards inside the machines, observe customers entering their personal identification numbers (PINs, then retrieve the banking cards once customers have abandoned them.

Thieves also skim, conspiring with store clerks to connect laptop computers at point-of-sale (POS) machines. They transfer customer-profile information from ATM cards onto their hard drives, and use hidden video cameras to record customers' PINs.

Though strides have been made to restrict this type of activity, the problem has not been eradicated. Today, the resolve of financial institutions to arrest fraudulent activity is stronger than ever--and digital video solutions offer great promise in helping them achieve their goal.

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